Privacy Policy

OUR COMMITMENT TO YOU

At Reel AI, we are dedicated to prioritizing your privacy. We understand the importance of safeguarding your personal information and are committed to building and providing products and services you can trust. Our goal is to create a safe, transparent environment where you can discover, create, and enjoy AI‑powered video content with confidence.

We value the trust you place in us when you use Reel AI, and we take this responsibility seriously.

Our Commitment to Privacy. Privacy is a core principle in the design and development of Reel AI. We consult with experts across legal, security, engineering, and product disciplines to ensure that our decisions respect and protect your personal information while enabling engaging video experiences.

Our Commitment to Transparency. We recognize that privacy policies are often difficult to understand. We aim to communicate our practices in clear, straightforward language so you can understand how your information is handled. Transparency guides our approach to privacy.

Our Commitment to Security. We are committed to maintaining the security and integrity of your data. We regularly review and update our security practices and invest in safeguards designed to protect your information from unauthorized access or misuse.

As Reel AI continues to evolve, your privacy will remain a fundamental consideration. We are committed to providing a secure and transparent platform that gives you control over your personal information. We encourage you to review this Privacy Policy to understand how we handle and protect your data. If you have questions or concerns, please contact our support team.

Thank you for choosing Reel AI. We appreciate your trust and look forward to delivering engaging video content in a safe and respectful environment.

Introduction

Welcome to Reel AI! Reel AI is a video content platform that allows users to discover, watch, and interact with short‑form and long‑form video content, including premium content that may require payment. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use Reel AI. By using Reel AI, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: When you create an account, subscribe, or make a purchase, we may collect information such as your name, email address, phone number, date of birth, payment information, and general location.

Usage Data: We automatically collect information about how you interact with Reel AI, including device type, operating system, IP address, viewing history, engagement data (such as likes, comments, watch time), and app or website usage statistics.

User Content: We may collect and store content you upload or generate on Reel AI, including videos, comments, messages, profile information, and other interactions within the platform.

Payment and Transaction Information: If you purchase content or subscriptions, we collect information related to those transactions, such as purchase history and payment status. Payment processing is handled by third‑party payment providers.

Cookies and Similar Technologies: We use cookies and similar technologies to improve functionality, personalize content, and analyze usage patterns.

We collect information directly from you, automatically through your use of the platform, and from trusted third‑party partners where permitted by law.

Sharing Your Information

We may share your information in the following circumstances:

With Service Providers: We share information with trusted third‑party vendors who help us operate, maintain, and improve Reel AI, including hosting, analytics, customer support, and payment processing. These providers are contractually required to protect your information.

With Other Users: Certain information, such as your username, profile details, videos, comments, and interactions, may be visible to other users depending on how you use the platform.

For Legal and Safety Purposes: We may disclose information to comply with legal obligations, respond to lawful requests, protect the rights and safety of Reel AI, our users, or others, and enforce our terms and policies.

We do not sell your personal information to third parties.

Use of Collected Information

We use the information we collect to:

Provide and Operate the Platform: Create and manage your account, process payments, deliver purchased or subscribed content, and provide core Reel AI functionality.

Personalize Content and Recommendations: Recommend videos and features based on your interests, viewing behavior, and interactions.

Communicate With You: Send service‑related messages, account updates, purchase confirmations, and respond to inquiries.

Improve Reel AI: Conduct analytics, research, and testing to improve performance, features, and user experience.

Marketing and Promotions: With your consent where required, send promotional communications and offers related to Reel AI.

User Accounts and Content

You are responsible for maintaining the confidentiality of your login credentials and for the content you upload or share on Reel AI. You agree not to upload content that is unlawful, misleading, infringing, explicit, or otherwise violates our terms or community guidelines.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

Access and Correction: Request access to or correction of your personal information.

Data Portability: Request a copy of your data in a commonly used, machine‑readable format.

Deletion: Request deletion of your personal information, subject to legal and operational requirements.

Consent Withdrawal: Withdraw consent for certain processing activities where applicable.

Advertising Preferences: Opt out of targeted advertising through platform or device settings.

To exercise your rights, please contact us using the information provided below. We will respond in accordance with applicable laws.

Security

We use reasonable technical and organizational measures to protect your information, including encryption, secure servers, and access controls. While no system is completely secure, we work continuously to protect your data.

If a data breach occurs that affects your personal information, we will notify you as required by law and take steps to address the issue.

Third‑Party Links and Services

Reel AI may include links to third‑party websites, services, or advertisements. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before engaging with them.

Children’s Privacy

Reel AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it and terminate the account.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on Reel AI or through other appropriate communications. Your continued use of Reel AI after changes take effect constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@reelai.ai. We will make reasonable efforts to respond promptly.